Only These

Only These Support

Drawcode ·

Official support desk, troubleshooting guidelines, and technical inquiries for Only These.

Contact Engineering & Support

Need assistance with installation, in-app purchases, multiplayer matchmaking, or bug reporting? Reach out to our dedicated support inbox.

✉️ Email Support (support@drawk.com) Typical response time: 24–48 business hours

Supported Platforms & Downloads

ios android

Privacy & Store Compliance

Want to review how Only These handles data telemetry, permissions, and app compliance?

🔒 View Only These Privacy Policy →

Common Troubleshooting FAQs

What is the difference between 'Move' and 'Copy' when importing photos?

Copy imports your photos into the private Only These sandbox while leaving the originals in your phone's photo library. Move imports the photos and deletes the originals from your camera roll, ensuring they are only visible inside your secured vault.

Can Drawcode see or recover my photos if I forget my PIN?

No. Because Only These has zero network access and stores your PIN as a one-way salted PBKDF2 hash in your device's hardware Keystore/Keychain, no one (including Drawcode engineers) can bypass the PIN or recover your photos without it.

How do .otvault backup files work?

An .otvault file is an AES-256-GCM encrypted container holding your selected sets and photos. When creating a vault backup, you set an encryption passphrase. You can safely store the backup anywhere, but you must remember your passphrase to restore it.

Does Only These connect to any cloud server?

Never. The app has no internet permission on Android and makes zero network requests on iOS. It operates 100% offline.

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